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  1. California has launched an investigation into Aetna's coverage decision-making process. Dr. Jay Ken Iinuma, who was a medical director for the company for about three years ending in 2015, has testified under oath that he never looked at patient medical records when deciding whether to approve or deny coverage. Aetna defends Iinuma and "looks forward" to hearing from the California insurance investigator's office so it can explain its procedure. Dr. Arthur Caplan founder of New York University's division of medical ethics, calls Iinuma's testimony a "huge admission of fundamental immorality".