The thing with Spirit is you have to check their website when booking your flight because you really do have to pay extra and everything is double at the ticket counter. You have to pay for a carry on as well as a checked bag... I think we paid around $40 each way for a checked bag (its about the same price for a carry on). We knew we would be bringing stuff back for the kiddos. We could have probably fit our clothing in my personal item bag but we didn't want to chance paying double at the counter. I paid $26 dollars for travel insurance because it was worth it to me and my anxiety. I paid $14 (round trip) for our seats. The flight was packed both ways so I am glad that I did that because of course I wanted to sit next to hubby.
Everyone was nice and courteous. I really think most of the negativity its because people don't realize that you have to go to the website and check through things. I completely understood the delay on Friday... super thankful that we were on time Monday evening. Whew!!!!
The seats are very small but I think most regular airline seats are pretty small.