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Rob

HP Pavallion 23 All-In-One

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Worked fine last time my mother used it. Push power button, it lights up but nothing else. Barely used and maybe 2 years old. Any ideas?

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On 6/10/2017 at 2:55 PM, Rob said:

Worked fine last time my mother used it. Push power button, it lights up but nothing else. Barely used and maybe 2 years old. Any ideas?

If the lights stay on and the fans are running, it's probably a failed graphics adapter which usually means buying a new computer unless it has a dedicated graphics adapter as opposed to motherboard graphics.

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Take it to MicroCenter in Towson in theĀ Perring Pkwy shopping center at Perring Pkwy & Joppa Rd. They have a Service Dept there that will take a quick look at it for you. I recommend them highly well over Geek Squad or any other Store tech places.

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What I meant is, the All-In-One power button lights up but I hear nothing running and nothing comes on (ie Mouse, keyboard, etc).

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